Shipping policy

At Skin & Soul, we aim to make your shopping experience simple, convenient, and reliable. We currently deliver across Kuwait.

1. Delivery Coverage

We provide delivery services across Kuwait, including major residential and commercial areas.

2. Delivery Time

Orders are processed as quickly as possible after they are placed. Delivery times may vary depending on your location, order volume, and courier availability.

You will receive your order at the delivery address provided during checkout.

3. Shipping Charges

Free delivery may be available on eligible orders or during promotional periods. Any applicable delivery charges will be clearly shown during checkout before you complete your order.

4. Cash on Delivery

Cash on Delivery (COD) is available for eligible orders in Kuwait.

Please ensure that someone is available at the provided delivery address to receive and pay for the order.

5. Order Information

Please make sure your name, phone number, address, and other delivery details are correct when placing your order. Incorrect or incomplete information may cause delivery delays.

6. Delays

While we do our best to deliver orders on time, unexpected delays may occasionally occur due to courier operations, weather, holidays, high order volumes, or circumstances beyond our control.

7. Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible so we can review the issue and assist you.

8. Contact Us

If you have any questions regarding your delivery or order, please contact the Skin & Soul customer support team.

Skin & Soul — Quality Products. Great Value. Better Everyday Living.